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SkinCeuticals

SkinCeuticals Hydra Balm

Name: SkinCeuticals Hydra Balm
Brand: SkinCeuticals
SKU: OHB00004087CH
Price: 25.00 USD
Availability: InStock

$25.00

25% Off With Code: Holiday25

An occlusive, hydrating balm for compromised or very dry skin.

25% Off With Code: Holiday25

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How to Use Hydra Balm

1

Prep + Dispense

Apply liberally as needed to severely dry or compromised areas on face and body.

2

Apply + Complete

For a targeted dry skin treatment, apply a light coating in the evening to hands or feet; cover hands with gloves or feet with socks and leave overnight.

FAQs

Answers to your frequently asked questions.

Q: What does Hydra Balm do?

A: Hydra Balm is a moisturizer with aloe vera and squalene that soothes sensitive and dry, itchy skin.

Q: Can a moisturizing face balm be used every day?

A: Yes, a moisturizing face balm can be used every day as part of your skincare routine.

Q: Can Hydra Balm also be used on the body?

A: Yes, Hydra Balm can be used on severely dry skin anywhere on the face or body.

Q: Are balms good for dry skin?

A: Yes. Since balms are thicker than lotions or creams and have more emollients, they are excellent at providing intense hydration for dry skin.

Q: What is the difference between balm and moisturizer?

A: The main difference between balm and moisturizer is their texture and thickness. A balm is thicker and is formulated with richer ingredients. Moisturizers have a lighter consistency, more like a cream or lotion.

Q1: How long does shipping take?

Orders are typically shipped within 24 hours, Monday to Friday. Orders placed on weekends or holidays ship on the next business day.

Standard shipping within the continental U.S. usually takes 3–5 business days.

Q2: Do you offer free shipping?

Yes, we offer free shipping for orders over 100 USD

Q1: How do I start a return or exchange?

You must email Customer Services at contact@ohbeauty.com with your order number, contact information, and the reason for the return or exchange before sending anything back.

Q2: Who pays for return shipping?

You’re responsible for return shipping costs—unless the item was damaged or defective.

If preferred, Oh Beauty can provide a return label for $7.99, which will be deducted from your refund.

Q3: What is the exchange window and policy?

You have 30 days after receiving your order to request an exchange.

Items that have had more than 50% used are not eligible for exchange.

Price differences will be handled by refunding or charging accordingly.

For quicker processing, it’s recommended to return the initial product first and then place a new order for the replacement.

Q4: What about devices (beauty devices)?

Beauty devices can be returned within 30 days of receipt.

If unopened and unused, you get a full refund; if opened or used, a 20% restocking fee applies.

Q5: How do returns work for Purelift devices?

Purelift Face and Purelift Pro returns must be requested within 14 days of receipt.

Unopened items receive a full refund.

Opened items incur a restocking fee: $99 for Purelift Face, $125 for Purelift Pro.

Items must be in original condition, with packaging, charging cables, and instructions included.

Q6: How soon will I get my refund?

Once the return is received and inspected, you’ll be notified.

Approved refunds are issued via the original payment method, typically within 10 business days.

During busy seasons, processing can take up to 14 working days.

If more than 15 business days pass after approval without receiving your refund, contact them at contact@ohbeauty.com.

Q1: How can I contact Customer Service?

For all customer inquiries, you can use the Contact Us page or email contact@ohbeauty.com.

The team responds within 24 hours, Monday to Friday (messages are not checked on weekends).

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