SkinCeuticals Gentle Cleanser
SkinCeuticals Gentle Cleanser
Mild cream cleanser removes impurities and excess oil, while soothing and calming dry or sensitive skin.
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How to Use Gentle Cleanser
1
Prep + Dispense
Twice daily, apply a small amount of cleanser to clean fingers.
2
Apply + Complete
Gently apply to a wet face and neck with light circular motions. Rinse thoroughly with water. Follow with a SkinCeuticals vitamin C serum and sunscreen. If using in the evening, follow with a SkinCeuticals corrective product or moisturizer.
FAQs
Answers to your frequently asked questions.
Q: Is Gentle Cleanser recommended to use after professional procedures?
Q: Is Gentle Cleanser recommended to use after professional procedures?
A: Gentle Cleanser has been clinically tested and is safe to use after professional in-office procedures, such as chemical peels, intense pulsed light, non-ablative laser, microdermabrasion, microneedling, and injectables. Gentle Cleanser is soothing on post-procedure skin. Always consult with a physician or provider for individualized post-procedure care.
Q: Can I use Gentle Cleanser every day?
Q: Can I use Gentle Cleanser every day?
A: Yes. Gentle Cleanser can be used twice daily, in the morning and in the evening. To use, apply a small amount onto a wet face and neck using a light circular motion. Rinse thoroughly with warm water and pat dry.
Q: What does Gentle Cleanser do?
Q: What does Gentle Cleanser do?
A: Gentle Cleanser efficiently removes impurities and long-wear face and eye makeup without any traces of residue. Skin is left feeling soft, moisturized, and primed for in-office treatments and at-home cosmeceutical use.
Q: Does Gentle Cleanser remove makeup?
Q: Does Gentle Cleanser remove makeup?
A: Yes. Gentle cleanser efficiently and gently cleanses to remove long-wear face and eye makeup from skin without any traces of residue.
Q: What skin types is Gentle Cleanser best for?
Q: What skin types is Gentle Cleanser best for?
A: Gentle Cleanser is formulated to hydrate and comfort dry skin, while being gentle enough to be tolerated by sensitive skin. Gentle Cleanser is best for normal, dry, and sensitive skin types.
Q: What is in Gentle Cleanser?
Q: What is in Gentle Cleanser?
A: Gentle Cleanser is formulated with orange oil and a combination of skin conditioners and emollients to remove impurities and excess oil while soothing and calming dry or sensitive skin. Orange oil is a soothing, antiseptic ingredient that is known for its ability to help calm sensitive or irritated skin. The combination of skin conditioners and emollients is a blend of non-irritating ingredients that help calm and condition skin.
Q: Can I use Gentle Cleanser with a retinol or retinoid?
Q: Can I use Gentle Cleanser with a retinol or retinoid?
A: Gentle Cleanser can be used in conjunction with a retinol. If new to retinol, limit initial use to once or twice a week, gradually increasing frequency to every other night, then every night as tolerated. It is important to establish consistent skin tolerance before advancing to a higher concentration.
Retinol may increase photosensitivity. Always use a high-protection, broad spectrum sunscreen when using this product.
Q: Can I use Gentle Cleanser while pregnant or breastfeeding?
Q: Can I use Gentle Cleanser while pregnant or breastfeeding?
A: Gentle Cleanser can be used while pregnant or breastfeeding, but always consult a physician before adding new products to your routine to make the best decision for your needs.
Q: How do you know if a cleanser is gentle? What should be in a cleanser for sensitive skin?
Q: How do you know if a cleanser is gentle? What should be in a cleanser for sensitive skin?
A: A gentle face cleanser will be free of potentially irritating ingredients like alcohol or synthetic fragrances. Gentle formulas often contain natural oils, ceramides, and fatty acids like stearic acid.
Q: Does Gentle Cleanser dry out the skin?
Q: Does Gentle Cleanser dry out the skin?
A: No, Gentle Cleanser does not dry out the skin because it includes orange oil as a key ingredient, a soothing, antiseptic oil. Gentle Cleanser is mild enough that it will not remove too much oil and dry out the skin.
Q1: How long does shipping take?
Q1: How long does shipping take?
Orders are typically shipped within 24 hours, Monday to Friday. Orders placed on weekends or holidays ship on the next business day.
Standard shipping within the continental U.S. usually takes 3–5 business days.
Q2: Do you offer free shipping?
Q2: Do you offer free shipping?
Yes, we offer free shipping for orders over 100 USD
Q1: How do I start a return or exchange?
Q1: How do I start a return or exchange?
You must email Customer Services at contact@ohbeauty.com with your order number, contact information, and the reason for the return or exchange before sending anything back.
Q2: Who pays for return shipping?
Q2: Who pays for return shipping?
You’re responsible for return shipping costs—unless the item was damaged or defective.
If preferred, Oh Beauty can provide a return label for $7.99, which will be deducted from your refund.
Q3: What is the exchange window and policy?
Q3: What is the exchange window and policy?
You have 30 days after receiving your order to request an exchange.
Items that have had more than 50% used are not eligible for exchange.
Price differences will be handled by refunding or charging accordingly.
For quicker processing, it’s recommended to return the initial product first and then place a new order for the replacement.
Q4: What about devices (beauty devices)?
Q4: What about devices (beauty devices)?
Beauty devices can be returned within 30 days of receipt.
If unopened and unused, you get a full refund; if opened or used, a 20% restocking fee applies.
Q5: How do returns work for Purelift devices?
Q5: How do returns work for Purelift devices?
Purelift Face and Purelift Pro returns must be requested within 14 days of receipt.
Unopened items receive a full refund.
Opened items incur a restocking fee: $99 for Purelift Face, $125 for Purelift Pro.
Items must be in original condition, with packaging, charging cables, and instructions included.
Q6: How soon will I get my refund?
Q6: How soon will I get my refund?
Once the return is received and inspected, you’ll be notified.
Approved refunds are issued via the original payment method, typically within 10 business days.
During busy seasons, processing can take up to 14 working days.
If more than 15 business days pass after approval without receiving your refund, contact them at contact@ohbeauty.com.
Q1: How can I contact Customer Service?
Q1: How can I contact Customer Service?
For all customer inquiries, you can use the Contact Us page or email contact@ohbeauty.com.
The team responds within 24 hours, Monday to Friday (messages are not checked on weekends).
I really like this cleanser. Its gentle on my skin.
I have been using this cleanser for years. It is the best cleanser for sensitive skin.
Removes makeup and dirt, leaves skins fresh and soft.
Complete Your Gentle Cleanser Routine Day Routine Night Routine
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Luxurious, Results-driven Beauty. We curate award-winning and highly effective skincare brands to help transform your skin and elevate your everyday life.
Luxurious, Results-driven Beauty. We curate award-winning and highly effective skincare brands to help transform your skin and elevate your everyday life.
Luxurious, Results-driven Beauty. We curate award-winning and highly effective skincare brands to help transform your skin and elevate your everyday life.
Luxurious, Results-driven Beauty. We curate award-winning and highly effective skincare brands to help transform your skin and elevate your everyday life.
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